Product Care

Find comprehensive care tips for your customized product in the sections below.

Customised Mugs and glasses

  • Handwash gently with soap and a smooth, soft sponge for maximum longevity of your unique mugs and glasses.
  • Do not put them in the dishwasher. The heat and force will damage the vinyl on the drinkware.
  • Do not microwave. Vinyls are not microwave-safe in general.
  • Avoid soaking them in the sink.
  • Use a paper towel or cloth to tap dry after washing.
  • Do not peel at the vinyl wordings.
  • Our mugs are all individually unique and may exhibit charming characteristics such as slight variations in surface texture, tiny spots, pinholes, or air bubbles, all of which may occur naturally from the manufacturing process. For mugs with marble design, they each have a unique marbling so no two mugs will look the same. These subtle features contribute to the individuality of each piece, making it truly one-of-a-kind.

Customised Tumblers

  • Handwash gently with soap and a smooth, soft sponge for maximum longevity of your unique tumblers.
  • Do not put them in the dishwasher. The heat and force will damage the vinyl on the drinkware.
  • Do not microwave. Vinyls are not microwave-safe in general.
  • Avoid soaking the body with the vinyl in the sink.
  • Use a paper towel or cloth to tap dry after washing.
  • Do not peel at the vinyl wordings.
  • Suitable for both cold and hot use.

Customised Pouches

  • Handwash gently with soap and soft cloth for maximum longevity of your unique pouches.
  • Do not peel at the vinyl wordings.
  • For leather and PU leather products, store in a cool and dry place when not in use.

Customised Tote Bags

  • Handwash gently with soap for maximum longevity of your unique tote bags.
  • If using the washing machine, turn the tote bags inside out and use mild detergent along with cool water.
  • Do not peel at the vinyl wordings.

Customised Mouse Pads

  • Handwash gently with soap for maximum longevity of your unique mouse pads.
  • Do not peel at the vinyl wordings.
  • Avoid prolonged direct exposure to sunlight to prevent deterioration of the PU leather.